Purchase terms
Privacy Policy
Personal data of the Customer disclosed in the course of placing orders and completing purchases in the online store shall be treated as confidential information.
Golfikaubad OÜ shall not disclose the Customer’s personal data to third parties without the Customer’s consent.
Personal data entrusted to Golfikaubad OÜ shall be treated confidentially and used solely for the purposes indicated at the time of data collection and for the purpose of applying for instalment payments.
Golfikaubad OÜ uses the Customer’s personal data for the delivery of ordered products and for resolving matters related to orders.
Online Store Purchase Terms
The Buyer (Customer) may be any natural person at least eighteen (18) years of age or any legal entity who, prior to placing an order, confirms that they have familiarised themselves with these terms and conditions upon registering as a user of the online store and agree to and undertake to comply with them.
The Seller is Golfikaubad OÜ (registry code 12298571), the operator of the online store www.golfikaubad.ee, with its registered office at Laki 3, Tallinn, Estonia, e-mail: golfikaubad@golfikaubad.ee.
Economic Activity Register number: KJK045980.
If the Buyer is a natural person under the age of eighteen (18), by completing the purchase transaction the Buyer confirms that the transaction to be concluded with the Seller has been approved in advance by their legal representative in accordance with the law, or that the transaction is carried out using funds provided for this purpose or for free use by the legal representative or by a third party with the consent of the legal representative.
If the Buyer is a legal entity, the Seller assumes that the person placing the order on behalf of the legal entity has all rights and authorisations required to enter into such a transaction. In case of doubt, the Seller has the right to suspend or cancel the order or to refuse delivery of the goods until the Buyer has provided proof of representation authority.
All prices displayed in the online store include the value-added tax applicable in the Republic of Estonia at the time of the transaction, as well as any other taxes imposed by the state or local authorities.
The Buyer undertakes to use the Seller’s online store services solely in compliance with applicable law and good practice.
The Buyer is solely responsible for all costs related to acquiring, using, and maintaining the software and data communication systems of the devices required to use the online store, as well as for any other costs arising from the use of the online store.
The Buyer shall be fully liable for any damage caused to the Seller, other users of the online store, or third parties as a result of use of the online store in violation of these terms, applicable law, or good practice.
The Seller has the right at any time to withdraw from the sales transaction if there is reason to believe that the person placing the order lacks legal capacity or authority of representation, or if any other fact emerges indicating that the transaction is not conducted in good faith or in accordance with the principle of reasonableness (pursuant to §§ 6 and 7 of the Estonian Law of Obligations Act).
The Buyer agrees that in the event of unethical or criminal conduct in making purchases, or abuse of the right of withdrawal, the Seller has the right to close the Buyer’s customer account and refuse to provide services to the Buyer in the future.
These purchase terms apply within the territory of the Republic of Estonia. Matters not regulated herein shall be governed by the laws of the Republic of Estonia.
Withdrawal from the Purchase, Sales Guarantee, and Product Returns
The right to submit claims applies only to goods located within the Republic of Estonia and in accordance with the applicable legislation of the Republic of Estonia.
The sales guarantee applies only within the Republic of Estonia unless the manufacturer has expressly stated the existence and terms of a cross-border sales guarantee.
Consultation regarding product suitability is available at the premises of Golfikaubad OÜ, via the Seller’s contact telephone numbers, or by e-mail (golfikaubad@golfikaubad.ee). Unless otherwise stated for a specific product, the sales guarantee period is six (6) months.
Private individuals have the right to withdraw from the purchase within fourteen (14) calendar days from receipt of the goods, as evidenced by the Buyer’s signature on the delivery note together with the date of receipt. To withdraw, the Buyer must submit a withdrawal notice in a form allowing written reproduction to the Seller within fourteen (14) calendar days, stating whether the Buyer wishes to receive a refund of the purchase price or exchange the purchased goods for another product offered by the Seller.
The Buyer does not have the right to withdraw from the purchase after payment if the purchased item is:
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an item that has been damaged, destroyed, or used by the Buyer;
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a unique item manufactured according to the Buyer’s specifications or specially ordered for the Buyer based on their personal needs and therefore not suitable for resale to third parties;
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an item that, due to its nature, cannot be returned, is perishable, or has exceeded its expiry date;
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an item purchased by the Buyer based on an intentional, incorrect, or malicious purchasing decision independent of the Seller.
In the event of withdrawal, the Seller shall refund the purchase price paid for the goods unless the Buyer has expressed a different wish. The refund shall be made to the Buyer’s bank account no later than thirty (30) calendar days from the effective date of the withdrawal notice, provided that the returned goods have been delivered back to the Seller and there are no grounds for reducing or offsetting the refundable amount.
Returned goods must be complete, including all items originally included in the package, accessories, and their packaging. If the goods were purchased as part of a promotional set including additional items, the entire set must be returned. Returned goods must be unused, undamaged, and in their original packaging. If the goods show signs of use, the Seller shall apply the principle of reasonable use. Packaging must be intact and retain a commercial appearance.
The Buyer must open the original packaging carefully and with minimal damage to allow identification and reuse. If the packaging is not reusable by nature, the returned product is not required to be in its original packaging.
If the returned goods and/or packaging are deteriorated, damaged, or defective, the Seller has the right to refuse withdrawal or to offset the reduction in value against the amount paid by the Buyer. The Seller shall notify the Buyer of such offset by e-mail. If the Buyer disputes the reduction in value, the Buyer has the right to involve an independent expert. The costs of the expert assessment shall be shared equally unless one party’s position is deemed manifestly unreasonable, in which case that party shall bear the costs.
The Seller has the right to withdraw from a transaction if, due to a technical error, the price of a product in the online store is unreasonably lower than the normal market price and the Seller has not expressly indicated that such price is a special offer, provided that the goods have not yet been delivered. The Seller may withdraw within three (3) business days from becoming aware of the error and shall refund the purchase price and delivery costs within ten (10) calendar days.
If the Buyer withdraws using the fourteen (14) day withdrawal right, the Buyer shall bear the standard return cost of the goods up to a maximum of ten (10) euros.
Non-Conformity of Goods and Warranty Procedures
The Buyer has the right to submit claims regarding non-conformity or defects of goods located in the Republic of Estonia within two (2) years from delivery. For goods taken abroad, the Seller shall resolve claims subject to its capabilities.
The Buyer must notify the Seller of a defect within two (2) months of its discovery by submitting a claim in a form allowing written reproduction (including e-mail), stating the Buyer’s name and contact details, the date of submission, the date the defect occurred, a description of the defect, and proof of purchase.
In the event of defects, the Buyer has the right to demand free repair or replacement. If this is impossible or unreasonable, or if repair or replacement fails or cannot be completed within a reasonable time, the Buyer may withdraw from the purchase.
The Seller shall not be liable for defects caused by the Buyer, improper use, or normal wear and tear as defined by the manufacturer. The Seller shall not be liable for damages caused by defective products, including damage to property or information, or loss of turnover or profit.
In addition to the Seller’s liability, the goods may be covered by a manufacturer’s warranty with terms that may differ from those offered by the Seller. Information regarding manufacturer warranties may be obtained from the Seller.
Information in the Online Store
The Seller makes every effort to ensure that information on the website is accurate and up to date. The Seller has the right to amend, supplement, remove, or add information on the website at any time.
The Seller reserves the right to adjust prices without prior notice. Prices of display items in the online store and at the Seller’s premises may differ; in such cases, the price displayed at the premises shall prevail.
If there is any doubt regarding the accuracy of information when placing an order, the Buyer must immediately contact the Seller.
For questions or clarifications, please contact golfikaubad@golfikaubad.ee or call the contact numbers provided on the website.
Enjoy using our online store.